What is "My innisfree Rewards"?
"My innisfree Rewards" is innisfree’s membership programme, which offers benefits like points, exclusive gifts, promotions & etc. to innisfree members.
Customers can join as a member with any purchase in-store or at innisfree Online Mall.
Account Sign in
If you sign up for My innisfree Rewards at our innisfree stores but you already have an online account earlier, then you can continue to use the original password to sign in to your personal account. However if you sign up for My innisfree Rewards in store and do not have an online account, then you will need to create your personal account using the registered email address.
How do I become a Premium member?
Member with a total purchase of RM300 & above within 12 months will automatically be upgraded to a 12-month Premium membership, starting on the first day of the following month.
How do I become a VIP member?
Member with a total purchase of RM600 & above within 12 months will automatically be upgraded to a 12-month VIP membership, starting on the first day of the following month.
Will my membership points expire?
All accumulated membership points will be forfeited if your membership account is inactive for 12 months.
How can I get a Welcome Gift?
You are entitled for a welcome gift if you are first-time joiner as an innisfree member. Welcome gift is only redeemable in-store.
How can I accumulate membership points?
Any purchase in-store or at innisfree Online Mall is entitled for membership points accumulation.
Welcome Member (100% of purchase amount, e.g. Spend RM100 and receive 100 points)
Premium Member (150% of purchase amount, e.g. Spend RM100 and received 150 points)
VIP Members (200% of purchase amount, e.g. Spend RM100 and received 200 points)
*In-store: Present membership info to the cashier upon payment to accumulate membership points.
*Online: Sign up / login your membership account upon payment to accumulate membership points.
The points will be credited into membership account within 3 working days after the purchase.
Members may track the updated points and purchase history via innisfree membership app.
*Membership points accumulation is subjected to our promotions' Terms & Conditions.
How can I redeem my membership points?
Membership points can be redeemed in-store OR redeem as direct rebate for your purchase in Online mall.
Every 50 membership points is equivalent to RM1.
*Membership points are not transferable nor exchangeable for cash.
*Online redemption starts from 100 points onwards (Eg: 100 (RM2), 150 (RM3), 500 (RM10)
How can I redeem my Birthday/ VIP Vouchers?
You may redeem your birthday or VIP voucher in-store by presenting your Email/ SMS/ membership app OR select the relevant vouchers on check out page at innisfree Online Mall.
Where can I reedem the samples during any sampling events?
Any form of sample redemption is only available in-store for the time being.
Where can I participate in innisfree Empty Bottle Recycling campaign?
Empty Bottle Recycling campaign is only applicable in-stores for the time being.